Basic Online Donation Info

What is an Online Donation?
An Online Donation is a donation made on a donation page. These are normally credit card or ACH payments.
Mon, Apr 9, 2018 at 11:43 AM
How do I know a gift was an online donation?
If you look on the Gifts Grid there is a column titled "Online". If you filter that by "is true" you'll see all your Online Donatio...
Fri, Mar 16, 2018 at 3:53 PM
Will I be notified when a new online donation is made?
If you have selected the option to receive an email when an online donation is made, you will be notified. To set this option, go to the Donation Page Setti...
Wed, Sep 27, 2017 at 3:24 PM
How does a donor make an online donation?
A donor makes an online donation by going to a donation page that you have created and making a payment through there.
Fri, Mar 16, 2018 at 3:55 PM
Can a donor make a reoccurring donation?
Yes, by clicking on the checkbox before the text, “I would like to make this a recurring gift.” the donor can make a reoccurring donation. They need to ent...
Thu, Jan 28, 2016 at 7:20 AM
Online Donation vs Gift
An Online Donation is any donation made on a donation page whereas a gift is all types of donations stored in DonorView, including Online Donations.
Fri, Mar 16, 2018 at 3:56 PM
Does the online donation get recorded into DonorView automatically?
Yes, everything from the donation form will be automatically recorded into DonorView. A gift record will be created for that donation. If the constituent do...
Wed, Apr 11, 2018 at 11:31 AM
Can a donor make an online donation recurring?
Yes, a donor can make a donation recurring if that feature is turned on in your Donation Page. When a donor makes a recurring payment it is created as p...
Fri, Mar 16, 2018 at 3:58 PM
What happens if the donor does not exist in my DonorView account yet?
If the donor does not exist, DonorView will create the constituent record using the information provided by the donor during the donation process. ...
Thu, Jan 28, 2016 at 7:21 AM
Can I make an Online Donation on behalf of a donor?
Yes, you can make an online donation on behalf of a donor.  You would go into their profile and select Add - Donation Via Page. Once you've selecte...
Fri, Mar 16, 2018 at 4:07 PM