1.  Yes, the URL link to the auction page can be shared via direct email, text, or an email marketing campaign. 


2. If you activated the Send Portal Account Info Email on the Event Settings page, then the ticket purchaser and each attendee with an email address that was provided at the time of purchase will receive an email link with their portal account information.


3. Those with a portal account can sign in to the auction using their email and password provided. They can reset their password anytime using Forgot Password on their log in screen.




4. The URL link, text code, and QR code are available on the Preview & Publish tab of the auction page.


5.  The QR code can be downloaded and included in marketing activities like mailed invitations and social media posts. It can also be used the night of the event with table tents, the program, and posters.


A screenshot of a computer

Description automatically generated


6.  Be sure the auction page is active prior to inviting attendees to register. The bidding does not need to be open yet, but the page must be active. The page is only viewable to the public between the Auction starts on and the ends on dates/times.


A screenshot of a computer

Description automatically generated


7. From a desktop, auction bidders can click on Register or Sign In. 



8. From a mobile device, auction bidders will click on the three lines in the top right corner to reveal the Register or Sign in options.



9. If they have a portal account or have a bidder ID and credit card on file already, they can use the Sign In link and this this login:



10. If they do not have a portal account yet, or if they don't know, they can use the Sign Up link to see this screen:



11. If account has already been created with that email address, they will get this message and will instead click Sign In. 


12.  If they forgot their password, they can reset it by clicking on Forgot Password on the sign in screen.




13. If an account has not already been created, they will be directed to this screen to add their credit card or confirm their information.