The Pending status is for all donations/purchases that come in through DonorView forms. This is just a manual field however it will never change unless you go in and turn it off. Most of our customers use this to manually verify that they have observed the money from that transaction has indeed cleared their account. When the money is transferred to your bank we enter in a date automatically into the Deposit Date field on that gift record. We then suggest that you check your bank account to verify, once verified this is when you would go into the gift record and turn off the pending toggle and save. Or you can just ignore it.
Modified on: Thu, Jul 5, 2018 at 10:22 AM
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